My iOS or Android device keeps asking me to register it on the network and/or no internet connection while connected to WiFi. How do I turn off private addresses?
iOS (Apple)
Apple added a new privacy setting beginning with iOS 14, iPadOS 14, and watchOS 7 that periodically changes the MAC address your device uses with each Wi-Fi network. This randomized MAC address is your device’s private Wi-Fi address for that network—until the next time it joins with a different address. Our network registration system that grants Internet access relies on the MAC address being the same. To avoid needing to re-register your device, you will need to turn off private addresses (see below).
iPhone, iPad, or iPod touch
- Open the Settings app, then tap Wi-Fi.
- Tap the information button next to Milligan_University.
- Tap Private Address to turn it off. If your device joined the network without using a private address, a privacy warning explains why.
Android
- Open the Settings app.
- Go to “Network & Internet” or “Connection”, then choose “Wi-Fi” to access Wi-Fi settings.
- Tap the gear icon associated with Milligan_University. If there is no gear, just tap the network name.
- Most common places to find Private Address setting within this pop-up:
- MAC Address Type > Device MAC
- Advanced > Privacy > Use Device MAC
- Advanced > MAC Address Type > Phone MAC